{"id":3697,"date":"2025-11-24T00:00:00","date_gmt":"2025-11-24T00:00:00","guid":{"rendered":"https:\/\/lp.szlogic.cn\/glossary\/what-is-mttr-mean-time-to-repair\/"},"modified":"2026-06-22T04:45:55","modified_gmt":"2026-06-22T04:45:55","slug":"what-is-mttr-mean-time-to-repair","status":"publish","type":"post","link":"https:\/\/resources.l-p.com\/vi\/glossary\/what-is-mttr-mean-time-to-repair","title":{"rendered":"Ph\u00e2n t\u00edch s\u00e2u v\u1ec1 MTTR \u2013 Th\u1eddi gian trung b\u00ecnh \u0111\u1ec3 s\u1eeda ch\u1eefa"},"content":{"rendered":"
\"What<\/figure>\n\n\n\n

\u27a1\ufe0f MTTR L\u00e0 G\u00ec?<\/h2>\n\n\n\n

MTTR (Th\u1eddi Gian S\u1eeda Ch\u1eefa Trung B\u00ecnh)<\/strong> l\u00e0 m\u1ed9t ch\u1ec9 s\u1ed1 then ch\u1ed1t trong k\u1ef9 thu\u1eadt \u0111\u1ed9 tin c\u1eady v\u00e0 chi\u1ebfn l\u01b0\u1ee3c b\u1ea3o tr\u00ec. Ch\u1ec9 s\u1ed1 n\u00e0y \u0111o l\u01b0\u1eddng th\u1eddi gian trung b\u00ecnh c\u1ea7n thi\u1ebft \u0111\u1ec3 s\u1eeda ch\u1eefa m\u1ed9t h\u1ec7 th\u1ed1ng ho\u1eb7c th\u00e0nh ph\u1ea7n sau khi x\u1ea3y ra s\u1ef1 c\u1ed1. MTTR \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng c\u00e1ch chia t\u1ed5ng th\u1eddi gian s\u1eeda ch\u1eefa cho s\u1ed1 l\u1ea7n s\u1eeda ch\u1eefa trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n\n\n\n

\"What<\/figure>\n\n\n\n

MTTR th\u01b0\u1eddng \u0111\u1ec1 c\u1eadp \u0111\u1ebfn th\u1eddi gian s\u1eeda ch\u1eefa ch\u1ee7 \u0111\u1ed9ng<\/strong>, t\u1eeb l\u00fac b\u1eaft \u0111\u1ea7u b\u1ea3o tr\u00ec cho \u0111\u1ebfn khi h\u1ec7 th\u1ed1ng ho\u1ea1t \u0111\u1ed9ng \u0111\u1ea7y \u0111\u1ee7 tr\u1edf l\u1ea1i. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, MTTR \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng thay th\u1ebf cho Th\u1eddi Gian Ph\u1ee5c H\u1ed3i Trung B\u00ecnh (Mean Time to Recovery), v\u1ed1n c\u00f3 th\u1ec3 bao g\u1ed3m c\u1ea3 th\u1eddi gian ph\u00e1t hi\u1ec7n v\u00e0 c\u00e1c ch\u1eadm tr\u1ec5 h\u00e0nh ch\u00ednh.<\/p>\n\n\n\n

\u27a1\ufe0f V\u00ec Sao MTTR Quan Tr\u1ecdng?<\/h2>\n\n\n\n

T\u00e1c \u0110\u1ed9ng \u0110\u1ebfn Kh\u1ea3 N\u0103ng S\u1eed D\u1ee5ng V\u00e0 \u0110\u1ed9 Tin C\u1eady<\/h3>\n\n\n\n

MTTR \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng v\u1eadn h\u00e0nh<\/strong>. MTTR th\u1ea5p h\u01a1n gi\u00fap t\u0103ng th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng (uptime), cho ph\u00e9p c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau s\u1ea3n xu\u1ea5t v\u00e0 m\u1ee9c d\u1ecbch v\u1ee5 (SLA). Khi k\u1ebft h\u1ee3p v\u1edbi MTBF (Th\u1eddi Gian Trung B\u00ecnh Gi\u1eefa C\u00e1c S\u1ef1 C\u1ed1)<\/strong>, MTTR cung c\u1ea5p c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 \u0111\u1ed9 tin c\u1eady c\u1ee7a h\u1ec7 th\u1ed1ng.<\/p>\n\n\n\n

Xem X\u00e9t V\u1ec1 Chi Ph\u00ed V\u00e0 R\u1ee7i Ro<\/h3>\n\n\n\n

Th\u1eddi gian s\u1eeda ch\u1eefa d\u00e0i l\u00e0m gia t\u0103ng chi ph\u00ed nh\u00e2n c\u00f4ng, linh ki\u1ec7n v\u00e0 v\u1eadn h\u00e0nh. Vi\u1ec7c theo d\u00f5i MTTR gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m k\u00e9m hi\u1ec7u qu\u1ea3 v\u00e0 l\u00e0m n\u1ed5i b\u1eadt c\u00e1c c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn quy tr\u00ecnh, h\u1ed7 tr\u1ee3 t\u1ed5 ch\u1ee9c gi\u1ea3m chi ph\u00ed li\u00ean quan \u0111\u1ebfn th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng.<\/p>\n\n\n\n

H\u1ed7 Tr\u1ee3 Chi\u1ebfn L\u01b0\u1ee3c B\u1ea3o Tr\u00ec<\/h3>\n\n\n\n

Vi\u1ec7c \u0111o l\u01b0\u1eddng MTTR ch\u00ednh x\u00e1c g\u00f3p ph\u1ea7n x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch b\u1ea3o tr\u00ec d\u1ef1 \u0111o\u00e1n v\u00e0 ph\u00f2ng ng\u1eeba, qu\u1ea3n l\u00fd t\u1ed3n kho linh ki\u1ec7n d\u1ef1 ph\u00f2ng, c\u0169ng nh\u01b0 x\u00e1c \u0111\u1ecbnh c\u00e1c SLA th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

\u27a1\ufe0f Nh\u1eefng Th\u00e1ch Th\u1ee9c Th\u01b0\u1eddng G\u1eb7p Khi \u0110o L\u01b0\u1eddng MTTR<\/h2>\n\n\n\n